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Stories by Clients Like You

Nurse with Patient

Care Revenue Increased

An operator was experiencing increased care costs however revenue from care was flat.  Some residents were getting more care than they were being charged effectively having their care subsidized by the other residents.  This reduced the care level across the property as a whole.

Using Cleverspeck Analytics, they were able to determine that many of their residents were being provided with more and more care as time increased, but they did not compensate by increasing the cost to the resident in a timely manner consistently.  

The operator used the analytics to properly charge residents for the care they were receiving which increased care revenue by 4% and improved the overall care in the community.

Image by Dan Gold

Food Costs Decreased

An operator was having issues with food costs varying widely across properties. 

Using Cleverspeck Analytics, the operator was able to compare properties within similar geographic regions to normalize food cost between those properties.

An action was taken to use best practices among similar properties, such as comparing suppliers, to bring food cost in line with each other.

Alarm Clock

Overtime Expenses Reduced

An operator was having an issue with rising employee expenses that were driving their NOI further from their budget.

Using Cleverspeck Analytics, it was determined that a few properties had an excess amount of overtime.  It was also determined that many of these properties had full time employees that were being underutilized.  

After several employee conversations, scheduling was adjusted and those properties decreased their overtime by 13%.  The property that did not have underutilized employees focused on hiring and was able to decrease their overtime as well.

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